Paid my credit card in full every month then they told me that even though i made my payment the day it was due, it doesn't post until the next day so i am late and they charge me a late fee that was more than the amount due! Customer service is terrible, ghetto, and rude!
They would not wave the fee and she spoke to me like i was some horrible person because they's so back dated. The card is paid off so i want nothing more to do with those people.
I thought it was great to build my credit, but not to receive a late payment for ONE day!!! BEWARE!!!!!
Product or Service Mentioned: Merrick Bank Credit Card.
Reason of review: Problems with payment.
I didn't like: Incompetent staff, I am dissapointed and highly suspicious, Bad payment application.