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I've been a customer for YEARS!!! I have a perfect payment history. I've never had not even one late payment and I always pay early!! All of my other cards increase my credit lines without even asking and this card has never even given me credit line increase EVER!!!...
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1.0
#1373047
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I had not used my card in a while to consolidate my bills and watch my spending...I do have to also state that when I charged on my Merrick Bank card I paid in full each month the amount I had charged. Not only did Merrick Bank close my account but also it dinged my...
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1.0
I didn't like
  • Customer service and the supervisors
#1352567
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I had pay my bill on time for 5 yrs. Became with finical difficulty. Ask for help and was denied. Was told that a hardship program was not available. And late charges will accumulate if I don't pay my bill. Only thing that they could offer, is that I pay my 2 months...
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1.0
#1351047
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Merrick Bank - Rude customer service

I have no problem with the account Your customer service needs attention. I don't like the app. Told the young lady that it was to much trouble, but thanks. She then hung up on me. I hope I never have to call.
#1311005
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I opened a credit card account with Merrick Bank they told me I would receive card within 14 days it has been 10 days and I already have an outstanding balance and card has not even been mailed from the bank yet explain that I take people for their word when they say...
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Anonymous
Oyugap

It may not be the fault of Merrick Bank. Like packages delivered mail is also being stolen, especially if its contents is a credit card!

1.6
#1303731
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I pay my husband's bill, or at least I try to. When I try to sign in it wants me to change the security questions. The questions are ridiculous! How in the world are you supposed to remember the answers to stuff that you just can't remember! We will have to make up...
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Anonymous
Oyugap

hahahahaha good luck finding online access to a financial account that does NOT ask security questions when needing to verify users. YOU are the problem, not Merrick Bank!

#1302117
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A few weeks ago something happened to my card and I reported it. They canceled my old card and issued me a new card. I'm still waiting for the card and just wanted to ask, how long does it take for it to process to mail the new card to me? I would appreciate it I'd get...
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Anonymous
Oyugap

Please reply with your SSN and date of birth Shirley. lol :) Too much information posted here, be careful! Contact Merrick Bank and they will provide you with the correct answ...

#1300305
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I got a loan from OneMain financial to consolidate credit cards. OneMAin gave me the checks and I sent out the check to pay Merrick Bank Credit Card on May 31st. They cashed it June 14th, I have the email from OneMain saying it was cashed. Here it is July 6th and they...
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Anonymous
Oyugap

All I can say is NEVER make a payment via check with Merrick Bank. Mobile and website payments are credited and posted same day or next day, and you have an electronic record.

1.2
I liked
  • Credit increase after 7 payments
I didn't like
  • Customer service attitudes
  • Script answers
  • Staffs inability to locate a fax sent
#1296747
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I set up payment for auto pay once a month on the 27th of each month, to begin in July, since I had already made the payment for June. Today, they went in, took Junes payment, Julys payment, and another payment for the balance due, and cleared out my bank, checking and...
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Anonymous
Oyugap

They can't do that without cause! You are obviously leaving out an important factor in Merrick Bank's decision to clean out your bank account. Read your terms and conditions, ...

#1292005
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Contact Merrick Bank

Mailing Address:
Merrick Bank, Customer Service
P.O. Box 5000
Draper, Utah 84020-5000
United States
Phone:
(800) 204-5936
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Merrick Bank - Would not get it again

I paid it off a year ago. And now for about 2 months a lady name teresa zuniga has been emailing me almost every day. I finally sent her proof that i had payed it. And know she dosnt email me back .
1.0
Details
Customer service
#1288885
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