575 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.9

I replied to the mail offer. I was told at the end of the application online that i would receive an answer via snail mail.

So i received an email welcoming me as a new customer via email. This is week one. Then i received a pin for this "card" via snail usps mail. I wait a few days probably 5 for the card.

And nothing. This is week two. I call because i have received a card and i am told to give a few more days. This is week 3.

Its the holiday time days before Christmas im heading out of state to visit family. I delay my departure until Christmas eve so i wouldnt risk leaving a card in the mail for theives and i knew i wouldnt be back until after new years. No card as of dec 23. This is week 4.

I return and see I've received my first statement with no mailing issues. Even received a replacement bank card during this time. Still NO merrick bank card. I call the next morning and i am told they are sending it out again that day and deactivating the first card.

Next day receive a voicemail to call merrick bank and i verify my mailing info again and im told the postman usps or whoever delivers the actual card supposedly sent it back to them three weeks prior when it was being delivered. Hmmm i stated but i received the pin and the statement and all my other mail. Was told at the end of the call now they will send another one out. I was thinking what????

You were supposed to had sent it out yesterday morning when i called after you deactivated the first card. So its been over a month and still no card but i did get my bill for an account i still havent used. SO CAN SOMEONE PLEASE TELL ME HOW THEY SEND THE CARD?

IS IT VIA REGULAR USPS MAIL and you dont sign for it OR do you have to sign for it via usps mail or is it fedex or ups????? Thanks

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Merrick Bank Reviews

  1. 161 reviews
  2. 39 reviews
  3. 17 reviews
  4. 14 reviews
  5. 10 reviews
Merrick Bank reviews