Product: Merrick Bank Credit Card Clear all filters (91 of 91 reviews match)
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Same problems and I only had card 3 days had to call every time I tryed to use card because they denied it call they say it's flagged as a fraud account sent photo ID noterized copy of signature a copy of bill etc did this twice still have a block on account told them...
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Merrick Bank Credit Card
#1188636
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Merrick Bank - Worse customer service

Paid for a cruise with card. Ship cnld said i would be refunded how i pd. Called merrick faxed over cnl letter which stated i would be refunded how i pd. Keep getting run around & excuses. Can never get person who help you first. Differnt person ask for something else . worse service ever . its 6 months later im still battling with them about my money.
1.2
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Merrick Bank Credit Card
#1188079
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Merrick Bank - Do not get credit card fom this company

We didn’t use 1 year our credit card they closed account,balance was zero,don’t give them business
1.0
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Merrick Bank Credit Card
#1166001
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As the comment below I too have experienced the same problem.I have made 3 phone calls with the same response .. no one can help me and no one knows who to contact My bill was paid in full and mailed Dec 26. They tell me I need to wait 10 days and added $113 to my...
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Merrick Bank Credit Card
#1161185
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What *** me off the most is this will go on my credit report as a late payment! Their response was "nothing we can do" they didn't seem to care if we were wronged or if we're cancelling our account. Merrick Bank is not worth the hassle. We've had Capital One credit...
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Anonymous
Nevada

I had to call them today (9TH). My payment is due on the 13th of the month. I mail out my payment 2 weeks in advance(a check) and they HOLD THE CHECKS!! Customer service says ...

Anonymous
Markdenver15

I hope I can give you some level satisfaction. Because of your review I will not accept their offer. I was seconds away from accepting online and decided to check the reviews....

1.0
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Merrick Bank Credit Card
I liked
  • Ending account
I didn't like
  • Customer service and billing practices
#1133370
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They reported late payment to my credit report due to a $10 charge for the month that I missed.I have never made a late payment in over 2 years and did not use my card in over 1 year. No call, no mail, no email just negative credit report for late payment for a $10...
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Merrick Bank Credit Card
#1131948
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Merrick Bank - Complaint

MERRICK BANK IS A RIP OFF I JUST GOT 1400.00 CREDIT ADJUSTED I WAISTED AT LEAST $800.00 OR $900 AND NOW I 0NLY HAVE 24.00 AVAILABLE? I KNOW WHAT I SPEND, ITS NOT RIGHT.
5.0
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Merrick Bank Credit Card
#1126395
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I opened an account last year and used it a minimal of times.It was supposed to be for backup. Because there was no activity for 2 months, I received a nasty letter stating that they would be lowering my limit to 300 and the account would be closed at the end of the...
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Anonymous
Sue webb

Poor customer service. Hidden contact information, maybe the FDIC needs to be checkeing out their banking system and practice

1.0
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Merrick Bank Credit Card
I didn't like
  • Customer service and account practices
  • Unwilling to work with customers
  • Customer service attitudes
#1115088
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Merrick Bank - Ruined my credit & closed my acct

So just recently, this PoS company closed my emergency card because I hadn't used it and won't reopen it. I received the letter 10 days after they did this. Because so, my credit dropped by 10+ points and other credit cards were affected. Heinous company, horrible customer service.
1.0
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Merrick Bank Credit Card
#1088389
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Rep stated that non-posting was due to a major computer malfunction at Merrick Bank and to wait. Recently rec'd bill for late payment for unrecorded payment due to computer malfunction. "Arlene" claiming to be Merrick Bank employee #1 tried to blame B Of A. Buzzz!...
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Merrick Bank Credit Card
#1077195
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