Merrick closed my account, but didn't bother to let me know. Keep in mind that they always emailed me with other information and didn't email me about this.
The way I found out was through Kredit Karma. THEY sent me a message. I paid my account off last spring and hadn't used it. I've never been late and always paid more than the minimum when there was a balance.
Super bad customer service and I will never work with them again. What irritates me the most is that, even though I was an excellent customer, the closure of this account affects my credit score.
That's completely unfair. Merrick Bank sucks.
Product or Service Mentioned: Merrick Bank Account.
Reason of review: Return, Exchange or Cancellation Policy.