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Merrick closed my account, but didn't bother to let me know. Keep in mind that they always emailed me with other information and didn't email me about this.

The way I found out was through Kredit Karma. THEY sent me a message. I paid my account off last spring and hadn't used it. I've never been late and always paid more than the minimum when there was a balance.

Super bad customer service and I will never work with them again. What irritates me the most is that, even though I was an excellent customer, the closure of this account affects my credit score.

That's completely unfair. Merrick Bank sucks.

Product or Service Mentioned: Merrick Bank Account.

Reason of review: Return, Exchange or Cancellation Policy.

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Yeah, the whole closing your account for in activity without notice is so wrong. But read your disclosures, its in there!

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