Merrick Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 204-5936

Accounting/ Billing:

  • (800) 253-4563
    TTY/TDD: Billing disputes, questions about your account, make a payment
  • (800) 204-5936

Customer Service:

  • (866) 638-6851
    Certificates Of Deposit
  • (516) 576-8618
    Personal Loans (Direct)
  • (833) 842-7900
    Personal Loans, Make a payment
  • (888) 545-5777
    RV, Boat, & Horse Trailer Loans

General Info:

  • (800) 253-2322

Legal:

  • (800) 328-9155
    Privacy Inquiries

Merrick Bank Emails:

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General Info
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Merrick Bank Contact Information

Merrick Bank Website:

Merrick Bank Online Chat:

Corporate Office Address:

Merrick Bank
P.O. Box 5000
Draper, Utah 84020-5000
United States

Other Info (opening hours):

Credit Department:

Merrick Bank

P.O. Box 1442

Draper, UT 84020-1442

Make a payment:

USPS Mail

P.O. Box 660702

Dallas, TX 75266-0702

Customer service:

Merrick Bank

P.O. Box 9201

Old Bethpage, NY 11804-9001

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Merrick Bank Rating Based on 162 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Website
Interest Rate

Rating stats

Rating trend

Summary of Merrick Bank Customer Service Calls

762 TOTAL
CALLS
03:33 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merrick Bank Customer Service?

Payments and Charges Question:

  • “Make payment”
  • “Payment”
  • “Need to change my payment”

Cards Question:

  • “Did you send me a pin number”
  • “Credit card approved”
  • “Apply for credit card”

Account Question:

  • “Balance”
  • “Set up new password”
  • “Update account”

Request for Information Question:

  • “To find out about account”
  • “Need help with account”
  • “Can I get a lone on my tax refoind”

Employment Question:

  • “Payoff info”
  • “Payoff”
  • “To pay off credit card loan”

Shipping and Delivery Question:

  • “Did not receive card”
  • “I have not received my statement”
  • “Solicitar una tarjeta de credito”

Product/ Service Question:

  • “Boat loan”
  • “Loan”
  • “Loan payment”

Activation/ Cancellation Question:

  • “Can't activate card”
  • “Want cancel my application”
  • “Could we please cancel this months paymemt?”

Return/ Replace Question:

  • “Returning call”

Website/ Application Question:

  • “Application error”

Other Question:

  • “Settlement”
  • “Given wrong information”
  • “Patoff”

About

Merrick Bank Terms of Service
The Merrick Bank Corporation ("Merrick Bank") website and mobile app are offered to The Client conditioned upon The User's acceptance without modification of the terms, conditions, and notices contained herein. The Client's use of the Merrick Bank website or mobile app constitutes The User's agreement to all such terms, conditions, and notices. Merrick Bank reserves the right to change the terms, conditions, and notices under which its website and mobile app are offered. The Customer are responsible for regularly reviewing these terms and conditions. Unless otherwise specified, the Merrick Bank website and mobile app are for The User's personal and non-commercial use. The Client may not link to, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Merrick Bank website or mobile app.
To read more: https://merrickbank.com/Terms-and-Conditions
Merrick Bank Privacy Policy
To read more: https://merrickbank.com/Privacy-Notices
Merrick Bank FAQ
To read more: https://merrickbank.com/Resources/Account-FAQs
Top Merrick Bank Services

Customer Care, Banking Service, Payment Processing Service

Top Merrick Bank Products

Credit Card, Account, Website

Merrick Bank Pros and Cons

Pros: Customer service, Credit increase after 7 payments, Ending account, Excellent customer service, Was easy to get a credit card from them

Cons: Unwilling to work with customers, Customer service attutudes, Customer service attitudes, Penalty for making payment before the due date, I am dissapointed and highly suspicious

Summary

Merrick Bank was founded in 1997. The bank is considered to be one of a top 25 Visa cards issuers. The bank provides a number of different financial services and products. Merrick Bank offers card products: Visa cards, MasterCards, card management, recreation lending, financing, benefit programs, and so much more. The clients of Merrick Bank can access their accounts twenty four hours a day, seven days a week using Cardholder Center of Merrick Bank. The bank offers such services as phone scam alert, identity theft protection, debt-to-incomes rations, etc.

Merrick Bank offers financial education as well: Borrowing Basics, Loan to Own, Money Matters and other courses.

Merrick Bank reviews and complaints

Merrick Bank is ranked 96 out of 761 in Banks category

Area Served

USA

Payment Methods

VISA

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