Good grief! Where to start! First, I have had to dispute more than one fraudulent charge made on my Merrick CC account. Although Merrick agreed I did not make the charges, it still required me to pay the charges and then wait about 60 days to get a credit back. Then, I...Read more
I received a tersely worded letter stating that my account was closed and would not be reopened and that this was due to inactivity. Also, the customer service person claimed I had been sent a notice that this was about to occur if I did not use the card. I never...Read more
The people they have working there, sheesh... my story about their incompetence goes like this: I was moving to a new place where the address was nearly the same so for example 2460 se 67th vs 2609 se 40th (not the real adresses but I'll use them as an example.) So I...Read more
Merrick Bank - Ruined my credit & closed my acct
So just recently, this PoS company closed my emergency card because I hadn't used it and won't reopen it. I received the letter 10 days after they did this. Because so, my credit dropped by 10+ points and other credit cards were affected. Heinous company, horrible customer service.
Merrick Bank - Penalized for making a payment
I recently made a payment to Merrick bank in attempt to lower my balance and stimulate my credit score. The payment nearly paid off the entire balance. I attempted to use my card after the payment showed deducted from my account and they refused to update my balance for 11 days! They stated it was policy in the event a transaction was returned. The absolute worst credit card company around!
Merrick Bank - Terrible cust. Service
I got ripped off 60. Online . I called Merrick for help that was 3 months ago . They keep dodging me . I have sent in all forms and lettwrs rhey requested. Their people are very rude. I am a Sr. citizen on small SS check i can not afford to get ripped off by an online scam artist . Bank does not seem to care . I am very upset.Do not used this card for your own good !!!
Merrick Bank - Awsome
Nothing to add on. Just this is a excellent service. Thank you very much
Have been dealing with Merrick Bank for a couple if years . They have been ok till recently , now my payments are always late due to WHAT THEY SAY IS U.S. POSTAL SERVICE bullcrap. I use the postal service for many other mail outs , but they the only one's that have a...Read more
I have short term memory loss my minimum payment was $25 I paid them $83 always on time I accidentally paid the $70 too much and now they're holding it against me and won't let me ever do it again or take it out of my bank account I'm disabled and I am a shut-in and I...Read more
My card info got compromised I immediately contacted Merrick to be greeted by the most unprofessional phone catcher. Telling me my acct couldn't be straightened out for at least 10 days also that I would have to pay a 30.00 fee to expedite a card within 2 days because...Read more
With years of perfect payments, my July 2017 payment was not posted to account. Rep stated that non-posting was due to a major computer malfunction at Merrick Bank and to wait. Recently rec'd bill for late payment for unrecorded payment due to computer malfunction....Read more
Nothing yet. Just scared of what might/will happen. I hope I will not have the same experience like others who have experienced some terrible customer service with Merrick. I just need to rebuild my credit so I hope they will not try to take advantage. I know there's...Read more
You can never get caught up dealing with Merrick Bank. Even when they receive your auto-drafted payment on time and send you a thank you, they wait to post it so they can assess a $38 late fee each month. On top of the ridiculous interest rate.....because you're trying...Read more
I've had an account with Merrick Bank for many years. After a bankruptcy in 2007 I began rebuilding my credit and Merrick Bank was helpful with this process. I have to admit, I haven't used the card much of late mostly due to other credit cards offering bonus points...Read more
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