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I send in my payments and they conveniently hold on to check until the day after due date---to add on LATE CHARGE!!! Has happened on four separate occasions. When I call to complain their response was; "We don't control the mail!" And another person said because of a...
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1.0
I didn't like
  • I am dissapointed and highly suspicious
  • Customer service and billing practices
#1049735
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I had a credit card with this bank for nearly 11 years. I always paid more than the minimum when due and the credit line was at $5000 for the last 4 or 5 years. I paid off my balance due in January 2016, and had not used it since that time. Then without any prior...
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Anonymous
Former Merrick Customer

Same happened to me. They abruptly closed my account for "no activity", no warning or explanation. Took a big hit on my credit report due to this abrupt closing. Their cu...

1.2
#1041919
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I have had a Merrick Bank card for years. I have a credit limit of $5450. I owe them ZERO dollars. Since I am planning a trip to Europe I wanted to confirm my available balance prior to my trip. Good thing. They decided to close my account due to lack of usage....
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Anonymous
Anonymous

I called ,found out what my payment was and sent that exact amount. After sending the amount 1086.00 to pay off completely, I noticed there was another 30.00 they said I owe...

I didn't like
  • Everything
#1039722
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Merrick Bank Customer Care Review

Merrick Bank
#1051551
1.0
Needed 1 fee waived.....nope! Didn't care what I had to say or why...I pay my card every single week without missed payment and still get penalized for this! Customer Service is extremely rude. Need to look into different card!!!!!
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Merrick Bank Visa Credit Card Review

Merrick Bank
#1042860
4.6
i received offer & was rebuilding my credit & im content with my service & balance. After several payments my limit will be doubled. Thats all Good
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Short Review for March 06, 2017

Merrick Bank
#1017557
1.0
What a *** hole credit company paid my card off and canceled it and they say they never received a payment sent them bank statements to prove it and they still tell me I didn't make it what a bunch of *** yards shithole *** eat a fat *** Merrick bank you suuuuuujuck
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Merrick Bank Customer Care Review

Merrick Bank
#1002963
This company has HORRIBLE customer service. The very rude supervisor argued with me. I called because my card didn't work and she called me a liar when I told her I had not used the card at all today so how could I have 2 withdrawals? I will be reporting them to the Better Business Buteau! The only thing the supervisor got right was my name as if she was talking to a child! This company is a scam
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TODAY APRIL 24, 2017 I CALLED TO INQUIRE ABOUT HOW TO KEEP MY MERRICKBANK CARD, IF I FILED A CHAPTER 7. I NEVER BEEN LATE ON A PAYMENT! MY OUTSTANDING BALANCE WAS $400 ON A $1400 CREDIT LIMIT. WHEN THE CUSTOMER SERVICE REP TRANSFERRED ME I GOT SOMEONE FROM ANOTHER...
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1.0
I didn't like
  • Closed my account based on a question
  • Revoked my card because i inquired about chapter 7
#1038711
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With all the banking laws, I dont know how Merrick skims through with their illegitimate practices. On 3 seperate occassions I had to call to ask them to post my payments that I made. Not only did they not post my payments that were made 1-2 weeks in advance, but they...
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1.1
I didn't like
  • Customer service attutudes
  • Charging late fees on payments made prior to due date
  • Poor business practice
#1035220
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Due to All your Information I Am NOT going to Accept an Offer I have Recently Received in The Mail from Merrick Bank ! I APPRECIATE !!! ALL of YOU COMING ON TO THIS SITE AND WRITING WHAT HAS HAPPENED . I AM SOOOO SORRY THAT THIS BANK HAS CAUSED YOU ALL SO MUCH MONEY,...
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I didn't like
  • Hidden fees
  • Customer service
  • All of the many complaints of rip offs on pissed off consumer
#1033556
Reply to reviews
Absolutely one of the worst credit card companies I have ever dealt with! The customer service is absolutely awful! I called to speak with a representative regarding a $35 late fee charged to my account when my payment was paid 5 days before the due date. The woman...
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Anonymous
Anonymous

I have had the SAME EXACT experience. This bank is a scam

1.0
#1029259
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I called to inquire about lower interest rate and the monthly service fee for the card. Ask the representative how I can stop the monthly service fee she told me if the account was closed then I wouldn't be billed for the monthly service membership fee of 4.00 dollars...
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I didn't like
  • Not helpful
  • Bad practices
  • Hidden fees
#1024573
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I am getting in touch with merrick several times about this matter I m filing bankruptcy chapter 7 but due to previously filing I have to wait 6 years per laws orders can you direct to collections recovery department thanks Adriana saraceno Danvers ma 01923
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Addie24
Addie24

Hard to get in touch with when I do to tell about chapter 7 they call me and send letters like they don't know what I just told them about bankruptcy and how long I have to wa...

4.0
#1024403
Reply to reviews
Very disappointed, I made my first payment, way before time,,you get no confirmation number, and it didn't say it was a number off,but a second time,I,m suspected to think it wasnt my fault but there automatic bill pay,,hours late due to no notification it wasnt...
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1.6
#1024340
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