Merrick Bank Complaints and Reviews

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  • Spamming mobile number1 votes
  • Customer service attutudes1 votes
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  • Feb 23
  • Banks
  • Berkeley, California
  • Deposit Account
  • 29
  • REVIEW RATING 4/5

Merrick Bank is a MAJOR disappointment. I was an active card member with them for over two years and recently cancelled my account. When you sign-up for a secured card to rebuild your credit, they state that they give credit limit increases regularly once you establish a good payment record. Cool I thought. It's worth it. After being a card member for over two years and paying my bill IN FULL... Read more

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  • Jan 22
  • Credit Cards
  • Springfield, Missouri
  • Credit Card
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

I sent my payment in plenty of time, they charged me a late fee of $18.00 dollars, then raised my interest fees, now I have to pay $65.00 a month Minimum fee. They hold the payment for up to 10 days and then report it as late, illegal. I have learned not to trust them, I am on SSI and cannot afford to send in large amounts of money just to make them happy. This is ***, they shouldn't be able to... Read more

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  • Jan 04
  • Banks
  • Philadelphia, Pennsylvania
  • Bank Services
  • 1
  • 1
  • 52
  • REVIEW RATING 3/5

Why does merrick bank hold payments for one week after processing don't make no sense paid by money order still had to wait any body no why they do it the bank just tells u anything Read more

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  • Jan 01
  • Banks
  • Credit Card
  • 122
  • REVIEW RATING 4/5

I admit, divorce problems caused credit card settlements so to build up my credit again I received a Merrick card( and another bank also). I always pay each month in full. After the Home Depot breach, my number was used and Merrick caught it. That month, I filled out the affidavit but I had a problem with them charging me a late fee as I was waiting for them to remove the theft charges. Calling... Read more

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  • Dec 06, 2014
  • Banks
  • Baldwinsville, New York
  • Representative
  • 1
  • 1
  • 123
  • REVIEW RATING 4/5

i just called about a question on my account and the man who took the call was a bully. i resent being treated this way. it is uncalled for and whoever he is, he should be fired. I have an issue with my account recently and when i called whoever i spoke to gave me completely different information. i finally asked for a supervisor. this bank has terrible customer service. i wanted to tell the man... Read more

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  • Dec 03, 2014
  • Advertisements and Cons
  • Bank Account
  • 84
  • REVIEW RATING 3/5

Critical Alert! We have been trying to reach you. Please call Merrick Bank at 1-866-978-1543 . This message is free. To end alerts reply stop. receives this spam daily. the bbb has 100's of complaints.search google for merrick. its hard to believe this bank has not been closed down .search merrick on google. it has many sites about this company ripping off honest people Top 88 Complaints and... Read more

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  • Oct 31, 2014
  • Banks
  • Automatic Payment
  • 1
  • 1
  • 41
  • REVIEW RATING 3/5

Merrick bank sucks. They ripped me off. Hard to set up automatic withdrawal payments so they charge $12.00 every time you make a payment with a visa or Mastercard. Better off somewhere else I promise. Read more

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  • Oct 21, 2014
  • Banks
  • Money Refund
  • 2
  • 2
  • 325
  • REVIEW RATING 5/5

My father, who is a senior and who lives on a veterans pension, has a Merrick Bank credit card. Almost 2 months ago he booked a hotel through Expedia, when he got to the hotel they couldn't find this reservation. The hotel then charged this credit card. Upon finding the original reservation from Expedia, the hotel then issued a refund to the Merrick Bank credit card. Since this date of refund,... Read more

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  • May 05, 2014
  • Banks
  • Prescott, Arizona
  • Credit Card Service
  • 186
  • REVIEW RATING 3/5

I cancelled my card in February but received a bill for the $5.00 monthly fee so I called and was told that I had ordered my cancellation two days after the closing date so I went ahead and paid. Since then I have been billed twice for the fee and cannot get any satisfaction. Hope they go out of business! Although I have called and jumped through all the hoops, i.e. computerized choices, the... Read more

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  • Nov 23, 2013
  • Banks
  • Los Angeles, California
  • Check Acceptance
  • 149
  • REVIEW RATING 4/5

For the second month in a row, they refuse to accept my check. They say it's lost. I assume this is done so they can continue to accrue the interest. Once may be an accident, but not all the time. They need to be investigated and possibly shut down. They also owe me money for all the stop pays, postage , check printing, etc. They also have an insolent and unconcerned attitude on the... Read more

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