Merrick Bank Complaints and Reviews

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Resolved

  • 2 days ago
  • Banks
  • Jacksonville, Florida
  • Merrick Bank Credit Card
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I appreciate Merrick Bank card because my credit rating was iffy to put it mildly, but Merrick started me with an unsecured card that had fair credit limit ($700) based on my score. I also received what I believe to have been reasonable annual fee ($48) for my first year. (Other companies started at $75 and went up from there.) Unlike some other credit card companies, Merrick Bank also allows... Read more

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  • Aug 14
  • Other
  • Boise, Idaho
  • 54
  • REVIEW RATING 3/5

Bank ran my credit with out application-Issued card in my name wrong ss#, wrong address, wrong state never lived their! Sent it to Attorney General! Dropped my FICO Score! I was told by Credit Department they can run my credit without my signed authorization anytime they want and there is nothing I can do about it. So my question why are other Banks not running my credit? Just Merrick Bank!... Read more

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  • Aug 04
  • Banks
  • Zion, Illinois
  • Merrick Banking
  • 99
  • REVIEW RATING 4/5

I paid my bill7/2 1 day before the billing cycle closing date and they did not count it for the July payment. They actually told me I paid the bill to early.... Then they charged me a late fee of $27 because I paid my bill too early and did not make another payment I'm the month of July what a scam. I would not recommend this company to anyone...who ever heard of getting penalized for paying too... Read more

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800 599 2346...constantly called. Why? In consoldation credit program. Add comment

  • Jul 30
  • Credit Cards
  • Sacramento, California
  • Merrick Bank Credit Card
  • 57
  • REVIEW RATING 3/5

It is amazing that they are the only ones that did not change the name as I had requested. I was rudely placed on hold for over 5 minutes and the call lasted for over 12 minutes. Nothing was resolved and they told me I had to write a letter with documentation. I have no issues sending my marriage license but I will not send any other information. If you look it up on my social security it has... Read more

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  • Jul 26
  • Banks
  • Sparks, Nevada
  • Merrick Bank Account
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

I have been having problems getting through to someone via-email to Merrick. I know they have the "email alerts" system, but I wanted to send them an email, which I thought I had before, letting THEM know things have changed and what I said was going to happen- isn't - I know they got that one, as they sent me a long reply back. I can't figure out how to email them. I've just spent an hour at... Read more

Was this review helpful? 0 0

  • Jul 22
  • Banks
  • Merrick Bank Dispute Transaction
  • 70
  • REVIEW RATING 3/5

I FILED A DISPUTE FOR PARTS THAT A COMPANY CHARGED ME FOR BUT I BOUGHT !!!!! AFTER FILING A DISPUTE WITE MERRICK , 3 MONTHS LATER THEY SAID I LOST THE DISPUTE BECAUSE MY EVIDENCE WAS LACKING AND I TOLD THEM B/S I GAVE THEM COPYS, STATEMENTS OF ALL THE PARTS I BOUGHT AND ASKED THEM WHAT KIND OF INVESTIGATORS DO YOU HAVE ,DO THEY EVEN LEAVE THEIR CUBICLE TO INVESTIGATE, THEN THE WOMEN TOLD ME WELL... Read more

Was this review helpful? 0 1

  • Jun 23
  • Credit Cards
  • Hixson, Tennessee
  • Deposit
  • 173
  • REVIEW RATING 4/5

I paid off my secured credit card and asked for my deposit to be returned to me. For 6 months I was waiting on my check. When I called for the 11th time, I was told my deposit was put towards my balance.....except I paid my balance off. They will not return my deposit. I will not recommend this credit card company to anyone. Their staff has no idea what they are doing. They gave me the run around... Read more

Was this review helpful? 1 0

  • Apr 29
  • Banks
  • Portland, Maine
  • Credit Card
  • 355
  • REVIEW RATING 5/5

I just received a notification from Merrick Bank that I am late on my last payment. They sent me an email stating "We realize that there may be many reasons why you have not made your payment. If you are having trouble making your payment, please call us today to see what we can do to work with you. We want to help you keep the great benefits and opportunities that your Merrick Bank card provides... Read more

Was this review helpful? 3 1

  • Apr 14
  • Banks
  • Glendora, California
  • Account Access
  • 491
  • REVIEW RATING 5/5

I have been a very VERY loyal customer of MERRICK for the past few years. I never missed a payment or had any late fees. I actually paid my card via auto pay monthly($35)) and paid a second payment and most months a third. USUALLY FOR 100$ And $300. To my surprise my account has been closed. I didn't receive any notifications at all. I had to call to find out why my card was declined. My last... Read more

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