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1.9 Based on 33 reviews
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    • Customer service attutudes 4
    • Penalty for making payment before the due date 2
    • Took my money 2
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Company from Jamaica tried to rip me off ..Merrick wanted no part of my explanation they just closed my account. And their still charging me interest Lawyer told me that it is illegal.

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This credit service is for people who want to rebuild their credit so of course the high rates are understandable. What's NOT understandable is the customer service representatives that pick up the phone calls. My dad owned the credit card and doesn't speak fluent English and my mom speaks broken English and instead of helping my parents recover a lost card, the rep on the phone decides to mock and make fun of my mom for her broken English.... Read more

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Paid over $30 in interest . with purchases or not, they don't post the payment as soon as it is received

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Merrick bank "schmoozed" me to open a credit acct. I decided to set my phone bill to autopay just to keep the acct active. This is pretty much all I ever use the card for, as I have other credit with bettr known banks. After a year, the expected autopay was on the bill, and another charge from the phone company of a similar amount. I called customer service (twice) and was appalled at the rudeness I happen to be a desktop/LAN technician for a... Read more

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Merrik bank it s one of the bull *** credit card companies.they are thieves.even ,u make arrangements with them .they dont care.

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My online bank Chase sent a payment of $ 2,700 to Merrick bank instead of Capital One. I owed Merrick bank $600 which was sent as well as the same time. I noticed the mistake within 24 hours. My credit limit with Merrick bank is $1,100. I have not missed a payment since that card was opened and 85% of the time pay in full. The $600 payment left me a balance of $41. Merrick bank will not give e my $2,700 back. I have spent 4 hours with 6... Read more

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Company penalizes you for paying your account in full. They place a hold on posting your payment for 14 days and they use your money and don't pay you interest like they charge you for using their card!

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The only problem I have with this credit card is; not applying my payment into my account until the due date,even though They receive it well over a week in advance! Also the interest rates on the purchases you make is ridiculous! Read more

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I finally was able to pay off the balance. Now they are telling me I have a 4.00 a month bill for an annual fee. Because I never remember to pay it I asked if I couold pay it in full. Of course not they want you to forget to add a late fee. I think this company does not understand the word convenience. I will be dropping this card as soon as I get my home loan. Its not worth ruining my credit over. Read more

Was this review helpful? 5 2

Merick bank has the worst consumer service, I spoke with a rep named Jackie (iD JAX) she provided horrible service I then asked to speak to her supervisor and received even worse service!! This company is based out of Utah the conservative and racist Capitol of the world! They did not help me whatsoever, I am going to pay my account off and close this credit yourself the headaches and use Capitol One Credit Cards.....Merrick prays... Read more

Was this review helpful? 3 4
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