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1.9 Based on 34 reviews
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I was overcharged by HERTZ rent a car and also overcharged for an item. HERTZ would do nothing to resolve my issue so I filed a dispute with MERICK. Even though the Merchant bears the burden of proof, I was able to provide detailed receipts and documentation to back up my claim. Merrick kept asking for more and more from me when I had already given them everything. They refused to resolve the issue so I cancelled my account. I have never seen... Read more

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I received a Merrick Bank card that reads "Respond Today www.DoubleYourLine.com." I checked online for customer reviews. in my opinion the (#1 Complaint: does not value their customers) & (#2 Praise: gives 2nd chances to people with poor credit). My credit score is average & I have worked long and hard to get it on the "Average" level. Therefore, I trashed the credit card offer from Merrick Bank. Yes, I did consider opening a new credit-card... Read more

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I made payment and merriick bank. Dont posted in my accaunt i send two money order in one put in my accaunt. Were is tha other money order go......is missing. And is for 1000.

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When I went to pay my bill I noticed $384.74 was deducted from my bank account to pay Merrick without my permission. The limit on the card was $400.00 , why would I pay $384.74 and not pay the whole $400.00 I called Merrick Bank to inform them I made a stop payment because I did not make an over the phone payment. Its very rare I don't pay online. I ALWAYS 95% DO ONLINE PAYMENTS and no one has access to my accounts but me. It was totally... Read more

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They need a moble app you can pay the bill if you dont have a computer i cant pay on my cell phone it sucks

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This company has the most *** terms I ever seen, beside the regular minimum payment ( or the amount the client desire to pay) which already include 23% they charge an additional amount 2 days later almost identical to the minimum payment the client just made! How this can be remotely legal? I own other credit cards ( capital one, citi first saving etc) none of them do such. This is incredible dishonest and greedy. Even if you make payments and... Read more

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Company from Jamaica tried to rip me off ..Merrick wanted no part of my explanation they just closed my account. And their still charging me interest Lawyer told me that it is illegal.

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This credit service is for people who want to rebuild their credit so of course the high rates are understandable. What's NOT understandable is the customer service representatives that pick up the phone calls. My dad owned the credit card and doesn't speak fluent English and my mom speaks broken English and instead of helping my parents recover a lost card, the rep on the phone decides to mock and make fun of my mom for her broken English.... Read more

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Paid over $30 in interest . with purchases or not, they don't post the payment as soon as it is received

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Merrick bank "schmoozed" me to open a credit acct. I decided to set my phone bill to autopay just to keep the acct active. This is pretty much all I ever use the card for, as I have other credit with bettr known banks. After a year, the expected autopay was on the bill, and another charge from the phone company of a similar amount. I called customer service (twice) and was appalled at the rudeness I happen to be a desktop/LAN technician for a... Read more

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